Terms & Conditions

Eligibility. The rebate project must be completed for a CPS Energy account holder within the CPS Energy service area. Rebate will not exceed the cost of the project. This rebate does not qualify for new homes. (Please see our rebates available for New Home Construction.)
Project Timeline. Applications and supporting documents must be filed within 30 days of the completion of the work. The project must be completed between August 1, 2023 to January 31, 2024.
Permitting. To qualify for the rebate, all HVAC equipment must be installed by an HVAC contractor licensed in the State of Texas. Installers shall secure and pay for all permits, governmental fees, and licenses necessary for proper completion of the Project. Upon request, the installer shall provide CPS Energy with a copy of the electrical permit or the green tag inspection.
Application Submission: Applications must be submitted one of two ways:

Email to: CPSEnergyResidential@clearesult.com or
Mail to: CPS Energy c/o Residential Efficiency Programs

PO Box 830091

San Antonio, TX 78283

5. Documentation. Applications must be signed by account holder. Missing documentation/ information will delay processing. Contractor’s invoice/purchase receipt must be provided and show model number and serial number of all equipment installed.

For Central Air, this includes condenser, coil, and furnace.
Central Air and Heat Pump rebates requires an Air Conditioning, Heating & Refrigeration Institute (AHRI) certificate.

6. Inspection and Verification. Applications are subject to verification. If the verification cannot be completed, the rebate will not be paid. All Applications are subject to an inspection by CPS Energy or its designated agent. CPS Energy reserves the right to reduce or reject the rebate amount requested if the product installed was not done in accordance with these Terms and Conditions.

7. Payment. Once completed paperwork is submitted, rebate payments are usually made within 8-12 weeks. All rebate checks are payable to the account holder named on the utility bill (unless payment release authorization request has been made). Incomplete applications will either delay payments or result in denial of application approval. CPS Energy reserves the right to refuse payment and participation if the account holder or contractor violates program terms and conditions.

8. Program Discretion. Rebates are available on a first-come, first-served basis. Rebate amounts and offerings are subject to change or termination without notice at the discretion of CPS Energy. THIS PROGRAM IS SUBJECT TO CHANGE OR CANCELLATION WITHOUT NOTICE.

9. Disclaimers. The Customer will defend, hold harmless, and release CPS Energy and its affiliates, officers, directors, shareholders, agents, employees, contractors, and representatives from any and all claims, liabilities, fines, interest, costs, expenses, and damages (including attorney’s fees and court costs) incurred by the Customer or its contractors or any third party for any damage, injury, death, loss, or destruction of any kind to persons or property, to the extent the damage, injury, death, loss, or destruction arises out of or is related to the acts or omissions of CPS Energy or the company’s affiliates, officers, directors, shareholders, agents, employees, contractors, or representatives to the rebate program. CPS Energy does not endorse any particular manufacturer, product, labor, or system design by offering these programs. CPS ENERGY DOES NOT EXPRESSLY OR IMPLICITLY WARRANT THE PERFORMANCE OF ANY EQUIPMENT OR ANY CONTRACTOR’S QUALITY OF WORK. NO WARRANTY OF ANY KIND, WHETHER STATUTORY, WRITTEN, ORAL, OR IMPLIED (INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY) WILL APPLY. (Contact your contractor or equipment supplier for any warranties.)

10. Assignment. Account holder shall not assign its rights or obligations under the rebate application or these Terms and Conditions, or any part thereof, without the prior written consent of CPS Energy. Further, account holder shall not assign, by power of attorney or otherwise, any of the money payable under the rebate application or these Terms and Conditions without the prior written consent of CPS Energy. CPS Energy acceptance of the rebate application constitutes prior written consent. If account holder does not obtain CPS Energy's prior written consent, any purported assignment or delegation shall be null and void. The Terms and Conditions shall bind and inure to the account holder's permitted successor or assignee.

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